Our Mission, About Whiteshell Ltd.

We belive the best experience always wins

In the realm of competition, it is the unparalleled experience that emerges victorious. We firmly believe that by offering the finest and most exceptional experiences, we can surpass expectations and leave an indelible mark on those we serve.

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About Whiteshell Ltd.:

Whiteshell Ltd. is a renowned brand in Bangladesh, founded on March 1, 2015. Through dedication and customer satisfaction, Whiteshell Ltd. has become the country’s leading computer and tech retailer. The company’s focus on customer needs and its motto of “Customers Come First” has made it the preferred choice for e-commerce sites in Bangladesh. With over 200 employees, Whiteshell Ltd. strives to fulfil its vision and provide exceptional customer products and services. The company is located on the 2nd Floor, 138 Niharika Concord Tower, Kamel Ataturk Avenue, Kakoli Mor, Banani, Dhaka-1213, and operates a successful e-commerce website.

ISO Certified Quality Management System:

Whiteshell Ltd. is known for its innovative approach to improving people’s skills through training equipment such as projectors. The company strongly emphasises customer-centric service and has obtained ISO 9001:2015 certifications to build trust with over 1,000 business customers. These certifications ensure better service and effective communication. Whiteshell Ltd. collaborates with renowned equipment manufacturers and service providers from various countries, including the USA, UK, Germany, Japan, Taiwan, China, Malaysia, Thailand, and India. With a well-equipped service centre and foreign-trained personnel, Whiteshell Ltd. provides clients with continuous support and expert guidance in selecting the best products.

Proud member of DCCI, BCS and, E-CAB:

Whiteshell Limited actively participates in the business community and holds membership in various prominent organizations. The company is an esteemed member of the Dhaka Chamber of Commerce & Industry (DCCI), a leading chamber of commerce in Bangladesh. Through its association with DCCI, Whiteshell Limited engages in networking opportunities, stays updated with industry trends, and contributes to the growth of the business sector.

Furthermore, Whiteshell Limited is a member of the Bangladesh Computer Somity (BCS), an organization dedicated to promoting and developing the IT industry in Bangladesh. By being a part of BCS, Whiteshell Limited actively collaborates with other industry professionals and stays at the forefront of technological advancements, ensuring it can offer the latest IT solutions to its customers.

Additionally, Whiteshell Limited is a member of the E-commerce Association of Bangladesh (E-CAB), a renowned organization representing the country’s e-commerce sector. As an active member of E-CAB, Whiteshell Limited remains updated with the latest trends and practices in the e-commerce industry. This membership enables the company to leverage industry knowledge and contribute to the growth and development of the e-commerce landscape in Bangladesh.

By being part of these esteemed organizations, Whiteshell Limited demonstrates its commitment to professionalism, industry best practices, and fostering collaborations within the business community. These memberships further strengthen the company’s credibility and position it as a reliable and trusted player in Bangladesh’s computer and tech retail sector.

Main Goal and Aim:

Whiteshell Ltd. is dedicated to satisfying the technology needs of its customers. The company’s main objective is to fulfil the requirements of its customers and help them achieve their desires. Customer happiness and satisfaction are paramount, and Whiteshell Ltd. constantly strives to provide resilient and prompt product delivery. By keeping track of customer preferences, the company aims to bring the desired products to its customers’ doorsteps, eliminating the need for extensive travel.

Services Provided:

As a tech-based product seller, Whiteshell Ltd. offers a wide range of high-quality products at reasonable prices. The product lineup includes desktop PCs, laptops, gaming PCs, mobile phones, UPS systems, tablet PCs, graphics tablets, monitors, office equipment, cameras, security cameras, televisions, and more. Each product undergoes thorough checks and reviews to ensure top-notch quality for loyal customers. Whiteshell Ltd. continuously improves its services and strives to become a perfectionist company that delivers exceptional products and services.

Top-Selling Brands:

Whiteshell Ltd. focuses on several top-selling brands that have gained popularity and demand. Brands such as MSI, LG, BenQ, Antec, Asrock, Gamdias, Noctua, XFX, Zyxel, 1st Player, Acer, Aplus, Apollo, Apple, Armor, Ashtha, Asus, Baseus, Boxlight, Brother, BXB, Canon, Cash Mate, CMX, Corsair, D-Link, DeepCool, Dell, Easy Banker, Epson, Fantech, GBC, Gigabyte, Hitachi, HP, HTDZ, Intel, Kingston, Kington, Lenovo, Lexin, Lian Li, Logitech, Marvo, Maxell, MaxGreen, Mikrotik, Netgear, OnePlus, Oppo, Optoma, PNY, Raider, Razer, Realme, Rexel, Ryzen, Sades, Samsung, Seagate, Segotep, Sharp, Tenda, TEV, Thermaltake, Toshiba, Toten, TP-Link, Transcend, Vivo, Western Digital, Xiaomi, ZKTeco, Zotac are among the prominent brands offered by Whiteshell Ltd. By collaborating with these brands, Whiteshell Ltd. ensures customers have access to the latest products and superior after-sales service. Customers can confidently purchase these high-quality brand products, knowing that any issues will be promptly resolved and they will receive pristine products. Whiteshell Ltd. also provides competitive pricing, ensuring customers receive the best value for their money.

Corporate Sector Engagement:

Whiteshell Ltd. actively serves corporate customers, including banks, hospitals, government organizations, multinational companies, and telecom companies. The company has established strong relationships with these organizations and provides comprehensive tech product-related support and facilities. From network-based products, servers, and routers to laptops, desktops, printers, and other tech accessories, Whiteshell Ltd. assists corporate customers in meeting their business requirements.

Customer Satisfaction:

Customer satisfaction is at the core of Whiteshell Ltd.'s operations. With a deep understanding of customer desires, the company continually adapts to meet their needs. Online buying options and nationwide delivery services are provided to enhance customer convenience. Whiteshell Ltd. places a strong emphasis on after-sales service, ensuring prompt resolution of customer issues and providing optimal solutions. By prioritizing customers' wants and needs, Whiteshell Ltd. ensures that each customer feels valued and receives exceptional service.

The Brand That Cares for You:

Whiteshell Ltd. is a brand that genuinely cares about its customers and prioritizes their needs. With a customer-first approach, the company delivers excellent service and deals. Customer satisfaction remains the top priority, and Whiteshell Ltd. continuously aims to provide the best results to its loyal customers. The company's after-sales service ensures that customer issues are promptly resolved, leaving them satisfied. Customers are invited to experience the services, products, and facilities that Whiteshell Ltd. offers.

Objectives:

  • Provide the best quality products and services to customers.
  • Continuously improve the training program.
  • Enhance educational systems through audio-visual equipment.
  • Introduce new and modern technology in Bangladesh.
  • Improve language proficiency through language laboratories.
  • Introduce modern office supplies, bank automation, and store automation.
  • Contribute to the digitalization of Bangladesh with advanced IT products.
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